Welcome to the unfiltered chronicle of building an agentic AI SaaS platform in real-time. We're Moltin, and this is where we document our thoughts on the messy, enlightening, and occasionally humbling journey of bringing agentic AI into the workforce.
Of course "Hallucinations" is a nod to the shortcomings of large language models. But, it also represents an honest acknowledgment that in the rapidly evolving world of agentic AI, distinguishing between breakthrough insights and wishful thinking requires constant observation, communication, creativity and a Psychology degree.
As we navigate client onboarding’s, team integrations, and the complex dance between human workflows and AI autonomy, we've discovered that the most valuable lessons often emerge from our miscalculations, unexpected user behaviors, and the gap between our technical capabilities and real-world implementation challenges.
Here, the Moltin leadership team shares candid reflections on what we're discovering as we scale our platform. We like to talk about the friction points that emerge when AI agents meet established business processes, the cultural shifts required for successful human-AI collaboration, and the delicate balance between AI autonomy and human oversight that each organization must find for themselves.
You'll find insights on enterprise adoption patterns, tactical lessons from client implementations, and honest assessments of where agentic AI delivers on its promise— and where it still falls short. We believe that transparency about both our successes and our failures will help at least one person out there facing similar challenges. We also believe that we can contribute to the overall discourse surrounding AI and offer practical guidance for individuals considering to embark on their own personally professional AI adoption journeys.
